The Client Services Developer is responsible for incident handling in the run phase of our customers, after the product implementation is done. You manage incidents, fix defects, test and deploy fixes and support our product teams in handling core incidents, all in line with the service level as agreed with our clients. You will communicate with our customers on progress and set expectations and therefore contribute to high customer satisfaction.
You work in the Dutch Business Services team, which is responsible for the business side of the delivery to our customers. You advise our clients in preparing their business requirements, to ensure that they are in line with the capabilities of the Matrix software. As Implementation Consultant you are responsible for the analysis work at one or more of our clients.
Right now we are looking to add a Solution Architect for our office in Breukelen. As any great solutions architect you will be responsible for supporting the development teams and implementation consultants. You will also be responsible for client interaction for technical related business.
Right now we are looking to build up a development team in our office in Breukelen. As developer you will be responsible for the timely execution and successful implementation of Five Degrees products.